1. General Conduct

All guests must conduct themselves in a respectful and orderly manner.

Disruptive, aggressive, destructive, or unsafe behavior will not be tolerated.

The Client (event host) is responsible for the behavior of all guests and vendors associated with their event.

Grand Palace Ballroom reserves the right to remove any individual who violates these standards without refund.

2. Compliance with Laws

All events must comply with applicable federal, state of Florida, and local laws and ordinances.

Illegal activity of any kind is strictly prohibited.

The venue reserves the right to immediately terminate an event if unlawful conduct occurs.

3. Zero-Tolerance Policy

The following behaviors may result in immediate removal and/or event termination:

Physical altercations or threats of violence

Possession of illegal substances

Vandalism or intentional damage to venue property

Underage drinking

Unauthorized weapons

Harassment of guests or staff

If law enforcement intervention becomes necessary, the Client may be held financially responsible for damages or penalties.

4. Alcohol & Substance Policy

Alcohol service must be coordinated and approved through venue management.

No outside alcohol is permitted unless expressly authorized in writing.

The venue reserves the right to stop alcohol service at any time if guest safety becomes a concern.

5. Security & Supervision

Certain events (including school functions, proms, military balls, and youth events) may require chaperones or security personnel.

The Client must ensure adequate supervision of minors at all times.

The venue may require additional security at the Client’s expense if deemed necessary.

6. Property Damage

Clients are financially responsible for any damage caused by guests, vendors, or contractors.

Decorations must be pre-approved.

No nails, screws, staples, open flames, confetti, glitter, or wall/ceiling attachments are permitted without written approval.

7. Noise & Event Timing

Events must conclude at the contracted end time.

Music and entertainment must comply with local noise ordinances.

The venue reserves the right to lower music volume if necessary.

8. Right to Refuse Service

Grand Palace Ballroom reserves the right to refuse service, deny entry, or terminate an event if policies are violated or if guest behavior compromises safety, property, or reputation.

9. Personal Property

Grand Palace Ballroom is not responsible for lost, stolen, or unattended personal items. Clients are encouraged to remove all personal belongings immediately following their event.

10. Agreement to Policies

Booking an event at Grand Palace Ballroom constitutes acknowledgment and acceptance of these policies by the Client and their guests.