Frequently Asked Questions
What is the seating capacity of Grand Palace Ballroom?
Our ballroom can comfortably accommodate up to 300 guests for seated events.
What types of events can I host at Grand Palace Ballroom?
Our venue is ideal for weddings, corporate events, birthday celebrations, anniversaries, baby showers, quinceañeras, and more.
Is there parking available for guests?
Yes, we provide ample on-site parking for your guests' convenience.
Do you require a deposit to secure a date?
Yes, a deposit is required to secure your event date. The remaining balance is typically due closer to your event. Specific terms will be discussed during booking.
Do you allow outside alcohol or catering?
No, outside alcohol is not allowed. However, our all-inclusive packages include catering and an open bar for your event.
Are children allowed at events?
Absolutely! We welcome family-friendly events and can accommodate special setups for children as needed.
Can I tour the venue before booking?
Yes, we encourage all prospective clients to schedule a tour. This allows you to view the space and discuss your vision with our team before securing your date.
Can we bring in our own decorations?
While we provide decor as part of our packages, you are welcome to bring personal touches. All decorations must comply with our guidelines and be coordinated in advance.
Do you offer catering for dietary restrictions?
Yes, our catering team can accommodate most dietary restrictions, including vegetarian, vegan, and gluten-free options. Please inform us of specific needs during your consultation.
Is smoking allowed inside the venue?
No, smoking is strictly prohibited inside the venue.
How late can events run?
Events can run until 2:00 a.m., as permitted by the city of North Lauderdale.
Do you offer customized packages?
Yes, we offer tailored packages to meet the unique needs of your event.
Do you have audio-visual equipment available?
Yes, we provide audio-visual equipment, including microphones, speakers, and projectors, as part of our packages.
Can I book multiple events on the same day?
No, we only host one event at a time to ensure you have exclusive access to the venue and our full attention.
Are pets allowed at the venue?
Pets are not typically allowed inside the venue, unless they are part of the ceremony or event and approved in advance.
What is your cancellation policy?
Our cancellation policy is outlined in your contract. Please discuss the details with our team during booking.
Do you provide linens, chairs, and table settings?
Yes, linens, chairs, and table settings are included in our all-inclusive packages.
How far in advance should I book my event?
We recommend booking as early as possible, especially during peak seasons, to secure your preferred date.
Do you offer security services?
For events serving alcohol or with large guest counts, we may require security personnel to ensure a safe and enjoyable experience for everyone.
Can I reschedule my event date?
Rescheduling is allowed based on availability and is subject to the terms outlined in your contract.
Is there a minimum or maximum event time?
Our events typically last 6-8 hours, depending on your chosen package. All events must end by 2:00 a.m. per city regulations.
How can I get pricing details for my event?
We invite you to schedule a tour of the venue to discuss your event needs and receive a customized quote based on your preferences.
What are your COVID-19 safety policies?
We follow all local guidelines to ensure the safety of our guests and staff. Please inquire about our current policies during your consultation.